Privacy policy

Privacy Policy

Last updated: August 27, 2026

This Privacy Policy describes how ERRAMANDREKA LLC (operating as ERRA Living) collects, uses, protects, and discloses your personal information when you visit or make a purchase from erraliving.store. We are fully committed to privacy compliance, adhering strictly to global standards including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and PCI-DSS requirements.

1. Information We Collect

When you interact with our website, we collect personal details necessary to fulfill commercial transactions and enhance user experience:

  • Device & Log Data: IP address, browser version, operating system, time zone, and interaction tracking via cookies.
  • Order Data: Name, billing address, shipping address, email address, phone number, and transaction totals.
  • Payment Information: Handled entirely through secure, encrypted payment gateways. ERRA Living does not store full credit card numbers on its servers.

2. How We Use Your Information

Your personal data is utilized strictly for legitimate business execution, including:

  • Processing orders, shipping products, issuing invoices, and order confirmations.
  • Fulfilling customer service inquiries, tracking assistance, and return requests.
  • Screening orders for potential security risks, fraudulent activity, or unauthorized access.
  • Sending promotional communications only when explicit consent is provided by the user.

3. Payment Security & PCI-DSS Standards

All payment transactions conducted on erraliving.store are processed via SSL (Secure Sockets Layer) encryption. We comply with Payment Card Industry Data Security Standards (PCI-DSS). Your payment card data is processed directly by authorized checkout processors (Visa, Mastercard, AMEX, PayPal, Apple Pay) and is never accessible in clear text to ERRAMANDREKA LLC personnel.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We share personal data solely with trusted operational partners essential for store operation:

  • Logistics & Fulfillment: Carrier services (USPS, UPS) to handle package deliveries.
  • Infrastructure & Hosting: Shopify / e-commerce platform backends hosting our online store.
  • Legal Compliance: When required by applicable federal laws, subpoenas, or official government requests.

5. Your Privacy Rights (CCPA & GDPR)

Depending on your location, you hold legal rights concerning your personal information, including:

  • Right of Access / Portability: Request copies of the personal data we maintain about you.
  • Right to Deletion: Request the deletion of your personal information from our databases.
  • Right to Correction: Request updates to inaccurate or incomplete data.
  • Right to Opt-Out: Opt out of marketing communications at any time by clicking "unsubscribe".

To exercise any of these rights, please contact us at info@erraliving.store.